Contact Us

For bug reports, feature requests, or general questions about Legal Redliner, reach out by email. We aim to respond within two business days.

Email Support

Please include a description of the issue, the version of Microsoft Word you're using, and any relevant screenshots.

Frequently Asked Questions

Does Legal Redliner store my documents?

No. Document text is processed transiently and is never stored on our servers. Text passes through our proxy to the AI provider and the response is returned directly to your browser. See our Privacy Policy for details.

Which AI providers are supported?

Legal Redliner supports Google Gemini, Anthropic Claude, OpenAI, and Microsoft Azure OpenAI. Only one provider is used per review, based on configuration.

Are the AI suggestions legal advice?

No. AI-generated suggestions are informational only and should always be reviewed by a qualified, licensed attorney before being relied upon or incorporated into any legal document. See Section 17 of our EULA for details.

What versions of Word are supported?

Legal Redliner requires Microsoft Word with support for the Word JavaScript API version 1.4 or later. This includes Word on the web, Word for Windows (Microsoft 365), and Word for Mac (Microsoft 365).

Can I customize the review playbooks?

Yes. Legal Redliner includes built-in playbooks for NDAs, MSAs, and SaaS agreements. You can customize clause preferences, enable or disable individual clauses, set preferred language, and import custom playbooks.

How do I install the add-in?

Open Microsoft Word, go to the Insert tab, click "Get Add-ins" (or "Office Add-ins"), and search for "Legal Redliner." On Mac, you can also sideload the manifest by placing it in the Word add-ins folder.

Legal Documents